1. Introduction
At Merlina Product, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal Details: Name, email address, phone number, and shipping/billing address.
- Payment Information: Credit card details and billing information (securely processed by our payment provider, Stripe).
- Account Data: Order history, wishlist items, and preferences.
3. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders, including sending order confirmations and shipping updates.
- To communicate with you about products, services, offers, and promotions (only if you have opted in).
- To improve our website functionality, customer service, and overall shopping experience.
- To prevent fraud and ensure the security of our platform.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, remember your cart contents, and analyze site traffic. You can choose to disable cookies through your browser settings, but please note that some features of our website may not function properly without them.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (such as shipping partners and payment processors) solely for the purpose of operating our business and providing services to you. These partners are strictly bound by confidentiality agreements.
6. Children's Privacy
While we sell baby care products, our website is intended for adults. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.
7. Your Rights and Choices
You have the right to access, update, or delete your personal information at any time through your account dashboard. You may also unsubscribe from our marketing communications by clicking the "unsubscribe" link in any promotional email.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at faheemkhalid@merlinaproduct.com or call +1 (218) 3017921.